Frequently Asked Questions

Leukapheresis is a medical procedure in which white blood cells (leukocytes) are selectively collected from the blood of a donor or patient. The blood is passed through an apheresis device that separates the desired cells and immediately returns all remaining blood components. The procedure is safe, well-established and performed routinely.

We offer a wide range of cell products, including fresh and cryopreserved PBMCs (peripheral blood mononuclear cells), leukocyte concentrates, purified T cells, monocytes and other cell types. All products can be provided according to individual specifications (quantity, purity, donor criteria).

Contact us via our contact form, by email at office@cyto-care.eu or by phone. Let us know your requirements (cell type, quantity, donor criteria, delivery date) and we will prepare a customised quote for you.

Fresh cell products are delivered temperature-controlled by express courier on the next day across the EU. Cryopreserved products are shipped in N₂ containers at –160 °C. We deliver worldwide and take care of all logistical and customs requirements.

CytoCare operates according to GMP-compliant processes (Good Manufacturing Practices). We are licensed by the Austrian authority AGES/BASG and meet the requirements of European tissue directives. All processes are regularly audited and documented. Learn more on our Quality page.

Our donor pool comprises over 500 qualified and medically pre-screened donors of various blood types, HLA types and demographic characteristics. This enables us to select the optimal donor for your specific requirements.

Yes, we offer tailored solutions. You can individually specify donor criteria (age, gender, blood type, HLA type), cell type, minimum quantity, purity level and delivery format. Our team is happy to advise you on specifying your requirements.

When properly stored in liquid nitrogen or at temperatures below -150°C, cryopreserved cell products can be kept for several years without significant loss of viability or functionality. The exact shelf life depends on the cell type and storage conditions.

Yes, we deliver worldwide. Our logistics team has experience with international shipment of biological materials and handles all necessary documentation, permits and customs formalities. We regularly deliver to over 30 countries.

If you are healthy and between 18 and 60 years old, you can register as a donor. Contact us for a no-obligation information session. Further information can be found on our For Donors page.